Chau Wing Lam
Director of Operations

As Director of Operations, Chau designs systems, processes, and tools to help School Leaders operate efficiently and effectively. She oversees the organization’s operations, finance, technology, and human resources functions. Chau brings to the organization 8 years of experience in K-12 education and 12 years of experience building, implementing and improving operational systems infrastructure across public, private, and nonprofit sectors.

Prior to joining School Leaders, Chau was a Senior Project Manager in the School District of Philadelphia’s Offices of the Superintendent and Evaluation, Research and Accountability. In these roles, Chau led complex and cross-functional change management initiatives and developed and tracked the District’s strategy to support 100% of its 40,000 K-2 students to read on grade level by age 8.

Previously, Chau advised state and local government agencies on management and budget matters as a Senior Analyst at Public Financial Management. She also served as the Assistant Director of the Penn Institute for Urban Research, where she managed the organizational budget and financial processes, delivering programming and roundtables to share and collaborate on topics confronting urban communities.

Chau began her career teaching middle school English in Gunma prefecture, in the Japanese countryside. While living in Japan, Chau developed a love for building community, serving as President for the Gunma Association of JETs during her second year. Following her return to the US, Chau continued to share culture and cross national understanding in roles at JTB USA, Inc. and with the Wharton School of Business’s Global Immersion Program.

Chau holds a Master’s in Social Policy from the University of Pennsylvania’s School of Social Policy and Practice, and a Bachelor of Arts in Psychology from Penn’s College of Arts and Sciences. She was a Gates Millenium Scholar, an Emma Merkel Heffner Scholar, and an inaugural P. Roy Vagelos Scholar from Rahway High School, NJ.